Southwest continues to cancel unprecedented number of flights at MSP, nationwide
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As many holiday travelers and flight personnel still wait to get home Wednesday, Dec. 28, pressure is increasing on Southwest Airlines to provide solutions for its continuous high volume of cancellations.
By 7 a.m. Wednesday, the Minneapolis-St. Paul International Airport counted 34 canceled flights and 14 delayed flights. According to data on FlightAware around the same time, 88% of cancellations at MSP could be attributed to Southwest.
Across all flights, FlightAware reported Southwest was responsible was 62% of Wednesday morning cancellations.
Those numbers represent mounting frustration for U.S. travelers who were unable to visit loved ones for the holidays or got stuck on the way home.
Many travelers’ woes over the holidays were due to uncontrollable wintry weather conditions; however, now that storms have passed, airline customers expected cancellation numbers to return to normal volumes.
U.S. Secretary of Transportation Pete Buttigieg spoke with ABC’s Good Morning America Wednesday morning, saying the issue is “past the point” that it could be blamed on weather conditions.
The U.S. Department of Transportation has begun investigating the airline’s operations as Americans look for answers as to why the delays and cancellations might be happening.
Tuesday night, Southwest expressed its apologies online for the “wide-scale disruptions.” See the tweet below for the full statement.
Around 8 a.m. Wednesday, Thrifty Traveler’ editor’s Kyle Potter tweeted Southwest has canceled nearly 10,000 flights from Sunday through Wednesday morning.
Check back for updates as 5 EYEWITNESS NEWS monitors the situation at the MSP airport and nationwide.
Find the latest MSP flight information here.