Fitbit recalls 1M smartwatches due to burn hazard

Fitbit, LLC is recalling roughly 1 million of its smartwatches in the United States due to a concern they can overheat and create burn hazards.

According to the U.S. Consumer Product Safety Commission (CPSC), the recall is for Fitbit Ionic smartwatches.

The smartwatches were sold for $200 to $330 from September 2017 through December 2021 at retailers including Best Buy, Kohl’s, Target as well as online at Amazon.com.

The models included in the recall are:

• Ionic FB503CPBU – Slate Blue/Burnt Orange
• Ionic FB503GYBK – Charcoal/Smoke Gray
• Ionic FB503WTGY – Blue Gray/Silver Gray
• Ionic FB503WTNV – Adidas edition, Ink Blue and Ice Gray/Silver Gray

CPSC reports Fitbit has received roughly 115 reports in the U.S. and 59 reports internationally of the watches overheating. Of the reports made in the U.S., there were 78 that indicated burn injuries, including two reports of third-degree burns and four reports of second-degree burns. There were 40 reports internationally that indicated burn injuries.

Anyone who has a Fitbit Ionic smartwatch that is part of this recall are advised to immediately stop using it and contact Fitbit to receive pre-paid packaging to return the device. Customers will then be issued a $299 refund.

Customers can find information on returning the device by calling Fitbit’s customer service line at 888-925-1764 or online here.