Travel company to refund $636K to Wisconsin customers
In this June 15, 2018, file photo, 20-dollar bills are counted in North Andover, Mass.[AP Photo/Elise Amendola, File]
A Colorado-based travel company has agreed to refund $636,500 to more than 300 Wisconsin music students and their adult chaperones after COVID-19 forced it to cancel a trip to Europe.
The state Department of Agriculture, Trade and Consumer Protection said Tuesday that Voyaguers International, Ltd., canceled the trip on March 17.
Minnesota AG secures full funds for students, families harmed by canceled trips due to COVID-19
The company withheld a $1,900 cancellation fee from each student and adult chaperone who had prepaid for the trip.
DATCP said the company claimed the fee was withheld due to non-refundable payments the company had made to third-party vendors, but an investigation found the company received substantial refunds from the vendors but didn’t pass the money on to their customers.