Ellison: Safe Haven to pay $125K in settlement with state

Safe Haven Security Services will pay $125,000 to Minnesota as part of a settlement with the state, the Minnesota Attorney General’s Office announced Monday.

Attorney General Keith Ellison’s office says a Safe Haven training manual instructed its salespeople to introduce themselves as being “from ADT” and lie to consumers about their commission. Customers also reported they were never given a three-day right-to-cancel advisory.

Under the terms of the agreement, Saven Haven’s payment will go into the state’s general fund. The company is also required to comply with Minnesota consumer-protection laws, meaning they have to identify themselves as from Safe Haven, not ADT, have to be honest about their commission status and have to give a three-day right-to-cancel advisory.

Anyone with concerns over how an alarm system was sold to them is urged to call the Attorney General’s Office at 651-296-3353 or 800-675-3787, or fill out a complaint form online.

The office also has a free guide on door-to-door alarm sales online.