Colorado woman seeking refund after being charged $5,700 for cup of coffee
[anvplayer video=”5015507″ station=”998122″]
For most people, $5,700 can go a long way — a dream vacation or perhaps a bathroom renovation. But for one Colorado woman, that was the price tag for a single cup of coffee.
Lisa Angello ordered a $5.70 cup of coffee on Christmas Eve from a coffee shop inside the Gaylord Rockies Resort & Convention Center in Aurora, Colorado. The next week, her bank alerted her to insufficient funds. At first, she thought it was fraud, but then she noticed a charge for $5,705.70 — the dollar amount for her drink entered twice.
What should have been a simple refund has turned into a two-month fight to get her money back.
The coffee shop admitted to the mistake and claims it has refunded her, but Angello’s bank, USAA, has yet to see a dime.
At first USAA gave Angello a credit while it figured out the issue, but the $5,700 was taken back out of her account last week.
Angello says she just wants her account balance to be restored so she can put the whole ordeal behind her.
"And it doesn’t even matter whose fault it is anymore," Angello said. "I just want it rectified. I want it made right."