December 06, 2018 10:55 PM
Customers of one southeast Minnesota post office say some of their mail isn't making it into their mailboxes.
This comes at the same time as the postmaster in Winona is suspended and under investigation, which has been confirmed by the U.S. Postal Service Office of Inspector General.
While the agency wouldn't confirm why she's being investigated, their job is to look into crime and fraud against the U.S. Postal Service, including mail theft and embezzlement.
"It was over a year ago," said Barbara Dufresne, who lives in Winona.
Dufresne tells 5 EYEWITNESS NEWS she's one of many who has lost mail through this Winona facility.
"Just over the last year I have had a lot of pieces of mail that have not gone where they're supposed to," Dufresne said.
Dufresne reported it to the Postal Service, but still no answers.
"They were contributions to organizations that never got them," Dufresne said.
The U.S. Postal Service Office of Inspector General identified the postmaster on "non-duty status" as Sherri Genkinger. She has been off the job since Oct. 25, but the agency didn't provide details on why she's suspended. 5 EYEWITNESS NEWS stopped by the address listed for Genkinger seeking comment, but nobody was home.
"Very frustrating," Dufresne said. "The Postal Service is supposed to be one of the most trustworthy services around."
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The Winona Police Department is assisting the Postal Service with anything they need during the investigation.
"Unfortunately there are people out there who take advantage of that, and good people need to be reminded others are out there waiting to take advantage," said Chief Paul Bostrack, with the Winona Police Department.
Bostrack wouldn't say exactly how many pieces of mail are missing or how long it's been going on, but he says his office receives reports of missing mail from time to time.
"I think people are becoming more aware and talking about it more, which is good because hopefully we have more people taking steps to help prevent it from happening in the first place," Bostrack said.
Genkinger has not been charged with any crimes.
Bostrack added it is important that residents take steps to track their mail through the U.S. Postal Service.
Updated: December 06, 2018 10:55 PM
Created: December 06, 2018 08:04 PM
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