Xcel asks all Minnesota customers to reduce natural gas use until Thursday morning

January 30, 2019 10:20 PM

Xcel Energy says 152 residences in Baldwin Township remain without natural gas service, and may not get it back until Thursday.

And now the company is asking all customers in Minnesota to temporarily reduce their thermostat setting to 63 degrees in order to help conserve.

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RELATED: Xcel Energy asks some Minnesota customers to turn down thermostat, reduce natural gas use

A release from the Sherburne County Sheriff's Office Wednesday said a significant strain on Xcel's system caused instability that disrupted service late Tuesday in Baldwin Township.

On Wednesday afternoon, Xcel asked all customers to reduce their thermostat to 63 through 9 a.m. Thursday or later.

"This step can help ensure that all of our customers continue to have gas service during this bitterly cold weather," a release from the company read.

Xcel customers in the Baldwin Township area and surrounding communities like Becker, Big Lake, Princeton, Chisago City, Cambridge and Isanti had already been asked to conserve natural gas.

Earlier Wednesday, an Xcel spokesperson said residents impacted by the service disruption were offered hotel rooms booked by the company.

Xcel listed AmericanInn in Princeton, CountyInn in Elk River, Super 8 in Rogers, America Best Value in Big Lake, Best Western in Monticello and Rum River Hotel in Princeton as available hotels. 

George Harapat and his wife accepted four of the space heaters provided by Xcel to keep their pipes warm at home while they spent the night at the hotel.

"I've never had to do this before and I think it's a pretty dang good idea," he said. "I don't know what I would have done without them."

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