Chipotle offers to rehire manager after online backlash caused her firing

November 20, 2018 07:38 AM

Chipotle has offered a manager at a St. Paul location her job back after she was fired for not serving five black men and asking them to prove they could pay before taking their order.

Employees accused the men of being repeat dine-and-dashers. One of the men, 21-year-old Masud Ali, posted a video of the incident on Twitter, alleging that he and his friends were subjected to racial stereotyping.


Chipotle fired the manager after the online backlash. But the company then said it had new information that warranted additional investigation.

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Several tweets posted on Ali's account between 2014 and 2016 apparently include jokes about dining and dashing. Those tweets have since been deleted.

A statement from the company Monday said the decision had been made to offer the manager her job back.

"We have spent the last few days reviewing the evidence available to us regarding the incident in St. Paul, MN," it read. 

WARNING: The video embedded in the tweet below contains profanity and racial epithets. 

"Based on our review, we have offered our manager her job back. While our normal protocol was not followed serving these customers, we publicly apologize to our manager for being put in this position. We will work to continue to ensure that we support a respectful workplace for our employees and our customers alike.

"Our policy is to treat our customers and employees fairly and with respect at all times and under any circumstances. We will work with all our restaurant teams to ensure they are prepared to handle situations of this kind and know they have our full support. We are committed to doing the right thing and acting in a manner consistent with a thoughtful, fact-driven approach."    

The manager said she hasn't decided whether she'll accept the company's offer to give her job back.

The Associated Press contributed to this report.

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Frank Rajkowski

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