New Downtown Minneapolis Health Clinic Focuses on Flow

March 25, 2018 10:44 PM

The doors to a glassy, modern new health clinic will open Monday morning in downtown Minneapolis. The Hennepin Healthcare Clinic and Specialty Center was built just across 8th Street from Hennepin County Medical Center. Both facilities are operated by Hennepin Healthcare, but the new clinic is about more than trauma and emergencies.

Designers of the $221 million, six-story building were focused on flow. It's much different than the current arrangement. Hennepin Healthcare's clinics have been spread out among nine locations on the downtown campus. This will put all 25 clinics in the same place.


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Along with centralization, the facility's layout will be simplified. Designers mapped out the flow of a patient's trip through the clinic. From the waiting room to the examination room to the operating room and recovery rooms, patients will follow a simple path.

"We brought in close to a thousand patients and a thousand employees to kick the tires and go through a mock-up clinic room," said Hennepin Healthcare CEO Dr. Jon Pryor. "What works, what doesn't, go through a mock surgery area, what's working what's not. And we changed the design based on that."

Michael Basler is battling cancer at HCMC. While he is satisfied with the care he receives, Basler said it can be a struggle to navigate the current hospital. 5 EYEWITNESS NEWS walked with Basler as he went to his appointments. Our pedometer clocked the cancer patient's walk at more than 0.7 miles. 

With underground parking, the new facility will mean a shorter walk for patients like Basler. 

"For new patients especially, they're going to have a wonderful time finding where they need to go here," Basler said.

RELATED: Location of Hennepin County Medical Center Brings Challenges During Super Bowl

Pryor said the new facility, which has been talked about since the 1990s, reflects the growing health care trend to provide more outpatient services.

Hennepin County issued bonds to finance the $221 project. Hennepin Healthcare will use its income to pay off the debt.


By Dr. Archelle Georgiou and Zach Tecklenburg

Copyright 2018 - KSTP-TV, LLC A Hubbard Broadcasting Company


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