November 01, 2018 05:47 PM
Enrollment is open for Minnesota's health insurance marketplace.
Starting Thursday, Minnesotans were able to log onto the MNsure website and enroll for coverage. The enrollment deadline for coverage that begins Jan. 1 is Dec. 15. Overall open enrollment ends Jan. 13.
The state said the MNsure website handled 26,000 visits Thursday and the call center wait times averaged one second.
At MNsure.org, Minnesotans can compare plans from a number of companies and estimate out-of-pocket costs. And, current enrollees can check to see if their 2018 plan will be available in 2019.
The state says more than 535,000 Minnesotans have accessed coverage through MNsure during the 2018 plan year.
Looking at Complaints
Two years ago, the MNsure call center experienced long delays and the website crashed due to high volume. Below are the number of complaints regarding issues with MNsure service over the past three years, as well as referrals from MNsure to the Department of Human Services regarding allegations of fraud.
The Department of Human Services issued a statement on the increase in the number of cases referred there in 2018:
"We understand from MNsure this number represents tips from the general public on possible fraud, which are then reviewed and directed to the DHS Office of Inspector General or other appropriate entity for follow-up, if needed," it read. "Without further review we do not know the nature of these tips and can't speculate on why the number would have risen from 19 in 2016 to 52 in 2018. Keep in mind there are 1.2 million people enrolled in public health care programs."
Updated: November 01, 2018 05:47 PM
Created: November 01, 2018 08:08 AM
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