May 23, 2018 05:39 PM
Sun Country is planning a major revamp of the interior of its aircraft.
That includes remodeling the cabin with slimmer seats, every one of which will include free in-seat power, streaming to personal devices, a full tray table, more leg room and the option to recline, according to an internal announcement provided by the company.
However, the company will eliminate its first-class service. Instead, customers will be able to purchase a premium seat, which will be sold at a lower fare than the previous first-class option. But it will no longer include complimentary meal service.
"In 2017, less than half of our First Class seats were purchased at full fare, and even accounting for paid upgrades, more than 30 percent of First Class seats fly without revenue," President and CEO Jude Bricker said in the announcement to employees.
"These numbers tell us that our customers want an enhanced product, but that First Class is not the right value for them. By realigning our product to match our customer, we can have a great product at the right price while working toward a bright and healthy future at Sun Country.
Updated: May 23, 2018 05:39 PM
Created: May 23, 2018 05:26 PM
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