May 03, 2018 04:24 PM
Eagan-based Sun Country Airlines announced Wednesday it is offering a pair of new destinations.
The airline will begin seasonal nonstop service between Minneapolis-St. Paul International and New Orleans, as well as seasonal nonstop service between MSP and Santa Barbara, California.
The company also announced new service between Santa Rosa/Sonoma County and Las Vegas.
The number of nonstop routes the company now totals 53.
Service to New Orleans will be offered from Sept. 6 to Dec. 18, beginning weekly from Sept. 6-23 with a Thursday flight from MSP to New Orleans and a Sunday return flight. It will then move to twice a week with round trips on Thursdays and Sundays beginning on Sept. 24.
Service to Santa Barbara will be offered from Aug. 16 to Dec. 9. It will run twice a week on Thursdays and Sundays.
Sun Country got heat after passengers were stranded in Mexico during an April blizzard and not offered return flights with the carrier home since the seasonal flight service had ended.
Later in an email to employees, Sun Country President and CEO Jude Bricker called this decision a mistake.
"With hindsight, we should have flown a rescue flight to MZT as service options are limited," he wrote.
"SJD has more service options and we felt the best option for those customers was giving them a full roundtrip refund on their Sun Country flight to make alternative arrangements as quickly as possible. Either way, for these routes we should have been reachable and covered their transportation costs if we didn't fly them home," the email read.
Sen. Tina Smith called on Federal Transportation officials to review the performance of Sun Country during this event.
Alan Galarza Pliego
Updated: May 03, 2018 04:24 PM
Created: May 02, 2018 12:52 PM
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