Minnesota Eye Consultants says information for 4,423 patients may not have been securely destroyed

Minnesota Eye Consultants says information for 4,423 patients may not have been securely destroyed Photo: KSTP

April 15, 2019 04:38 PM

Minnesota Eye Consultants says it is in the process of notifying patients by mail after it says it has learned that portions of medical records for around 4,423 individuals were not securely destroyed.

In a release, the company said that containers used by the company's medical records department to temporarily store documents with patient information before they are securely destroyed were accidentally emptied into recycling by a "new housekeeping service."


The release said the company's recycling service informed it that recyclable material is compacted on-site before transfer. But there is the possibility that some patient information could be at risk before it is made unidentifiable during the recycling process.

While the company is notifying those who may have been impacted by mail, it says there is a portion of patients for whom no current contact information is available.

If someone was a patient between 2004 and 2007, but has not been seen since that time, they are encouraged to call 1-877-253-3678 between 8 a.m. to 8 p.m. Monday through Friday to determine if their information may have been affected.

"Minnesota Eye Consultants takes very seriously our role in safeguarding patient information, and we are troubled that this event occurred," part of the release read.

"Since the time of discovery, we have been working diligently to rectify the situation and ensure that it never happens again."


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