New U.S. Bank Stadium Security Company has Dealt with its Own Issues

New U.S. Bank Stadium Security Company has Dealt with its Own Issues Photo: KSTP

September 26, 2017 11:29 PM

G4S Secure Solutions, one of two companies selected to replace Monterrey Security Company when it comes to providing security at U.S. Bank Stadium, has had some issues of its own over the years.

The company was contracted to provide security for the 2012 Olympic Games in London, but it proved a rough experience. Reports said the company was only able to provide a portion of the 10,400 security guards it promised, forcing the UK Ministry of Defense to deploy additional troops to compensate for the shortfall.


RELATED: Security Company at U.S. Bank Fired After Investigation

In response to an inquiry by KSTP on that matter Tuesday, company communications director Monica Lewman-Garcia provided a statement saying the company learned from its mistakes and has taken action to avoid repeating them.

"A thorough and independent review of the company's performance on this contract was carried out by PWC at the request of the G4S Board," the statement said. "While the review identified that the failures were largely specific to the very special nature of this contract, we have learned from the mistakes made and have taken action in relation to both the management and governance of G4S to ensure we continue to deliver the highest standards of customer service and contract delivery across the group."

RELATED: FBI Investigating Security Company at US Bank Stadium

WFTS, the ABC News affiliate in Tampa Bay, reported G4S was fined over $150,000 by the Florida Department of Agriculture in 2016 for "turning in the wrong information for more than 1,500 psychological background checks involving applicants for temporary class 'G' licenses, which allow security guards to carry firearms." 

One of the background checks that had wrong information was that of Omar Mateen, the shooter at the Pulse Nightclub in Orlando. He worked for the company for nearly nine years.

RELATED: State Board Investigating U.S. Bank Stadium Security to Review Company's License Application

"G4S cooperated fully with the Florida Department of Licensing investigation and the fine has been paid," Lewman-Garcia said in a statement. "Due to an administrative error, Dr. (Carol) Nudelman's name appeared erroneously on documents submitted to the Florida Department of Licensing, when, in fact, a different psychologist had performed the evaluation.

"It is important to note that all G4S security officers applying for a G License received a psychological assessment properly evaluated by a licensed psychologist. 

"As soon as this error became known to G4S, it immediately and publicly acknowledged that this was an administrative error and took measures to ensure that this error would not be repeated. 

"G4S does not comment on specific clients or contracts."


Erik Altmann

Copyright 2017 - KSTP-TV, LLC A Hubbard Broadcasting Company


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