The automaker said Friday it is recalling the 1997-2003 Buick Regal GS and Grand Prix GDP models with 3.8-liter supercharged V-6 engines because oil can leak from the engine onto the exhaust manifold, and fires can start if the oil gets hot enough... ]]> http://kstp.com/news/stories/s378897.shtml?cat=17 kstp.com Tue, 19 May 2009 16:56:53 GMT When you're in your home, you can tell you're losing heat by a draft near a window or door. But we're going to give you a different perspective. Consumer Investigator Ross Kirgiss points an infared camera at some of the Twin Cities most recognizable buildings, to get answers about some of the state's highest heating bills. ]]> http://kstp.com/news/stories/s6413.shtml?cat=17 kstp.com Sat, 26 Feb 2005 15:20:57 GMT Whether paying $50 a night or $500, all most of us want from hotels are rooms that are clean and quiet. A 5 EYEWITNESS NEWS investigation looked at whether some Twin Cities hotels meet that standard. ]]> http://kstp.com/news/stories/s6369.shtml?cat=17 kstp.com Fri, 18 Feb 2005 14:41:47 GMT They may be a part of aging, but more people-especially women-are shelling out hundreds, even thousands of dollars to have wrinkles removed around their eyes. ]]> http://kstp.com/news/stories/s6284.shtml?cat=17 kstp.com Mon, 14 Feb 2005 18:28:00 GMT http://kstp.com/news/stories/s6178.shtml?cat=17 kstp.com Wed, 9 Feb 2005 20:21:22 GMT Who really gets to see your credit report? And, why it's illegal to still have a campaign sign up. Consumer Investigator Ross Kirgiss has the answers in this week's Ross to the Rescue. ]]> http://kstp.com/news/stories/s6917.shtml?cat=17 kstp.com Thu, 10 Mar 2005 22:11:16 GMT Smokers who take a break during work are worried that their days are numbered. Tonight we clear up the confusion as consumer investigator Ross Kirgiss has this week's Ross to the Rescue. ]]> http://kstp.com/news/stories/s6713.shtml?cat=17 kstp.com Mon, 7 Mar 2005 14:58:35 GMT Thousands of people are taking advantage of a new law today that allows you a free copy of your credit report. How easy is it? Consumer investigator Ross Kirgiss shows you how it's done. ]]> http://kstp.com/news/stories/s6644.shtml?cat=17 kstp.com Wed, 2 Mar 2005 17:41:02 GMT You might flip between a dozen local radio stations, but some people have hundreds of options. Satellite radio is one of the fastest growing segments in consumer electronics, so we we went to check out the best deal for you. Consumer investigator Ross Kirgiss tuned in and turned up a winner. ]]> http://kstp.com/news/stories/s6646.shtml?cat=17 kstp.com Wed, 2 Mar 2005 17:41:30 GMT It's amazing what you can find on the Internet, and some people think it's too much. Viewers want to know how they can limit that information. Consumer Investigator Ross Kirgiss has this week's Ross to the Rescue. ]]> http://kstp.com/news/stories/s6538.shtml?cat=17 kstp.com Tue, 1 Mar 2005 17:03:04 GMT More fast food places now accept credit cards, but is it safe? Viewers want to know, and we answer their questions in this week's Ross to the Rescue. ]]> http://kstp.com/news/stories/s6381.shtml?cat=17 kstp.com Thu, 17 Feb 2005 22:51:00 GMT Tax season is just around the corner and along with it comes new rumors about how your tax forms are handled. Consumer investigator Ross Kirgiss dispels the myths in today's Ross to the Rescue. ]]> http://kstp.com/news/stories/s6216.shtml?cat=17 kstp.com Mon, 14 Feb 2005 15:16:26 GMT http://kstp.com/news/stories/s6078.shtml?cat=17 kstp.com Tue, 8 Feb 2005 21:10:14 GMT http://kstp.com/news/stories/s6072.shtml?cat=17 kstp.com Tue, 8 Feb 2005 15:37:43 GMT Can you buy a car tax free? Is it bad for your credit score to cancel credit cards? Viewers ask questions, we have the answers. Consumer investigator Ross Kirgiss has this week's Ross to the Rescue. ]]> http://kstp.com/news/stories/s5887.shtml?cat=17 kstp.com Tue, 1 Feb 2005 15:29:05 GMT Retailers might run a contest to bring in shoppers, but one promotion has some people questioning the rules. One viewer wonders if a Cub promotion is following state law. Consumer investigator Ross Kirgiss has this week's Ross to the Rescue. ]]> http://kstp.com/news/stories/s5787.shtml?cat=17 kstp.com Mon, 24 Jan 2005 17:13:19 GMT When a telemarketer calls, few organizations may seem more worthy of your financial support than police or firefighters. But a 5 Eyewitness News investigation found that of the money these telemarketers collect, very little of it actually goes to the organizations. Consumer Investigator Ross Kirgiss has the the eye-opening story for Minnesotans who give. ]]> http://kstp.com/news/stories/s5788.shtml?cat=17 kstp.com Fri, 28 Jan 2005 21:54:41 GMT Sometimes the best part about opening a new package of candy is finding a toy surprise inside. One Minnesota family found a surprise alright, but now that candy maker wants it back! That's when Consumer Investigator Ross Kirgiss got involved. ]]> http://kstp.com/news/stories/s5556.shtml?cat=17 kstp.com Mon, 17 Jan 2005 15:45:59 GMT You sign dozens of papers when you close on a loan. One viewer wonders if the mortgage company makes a mistake, can they change the terms of the deal? Consumer Investigator Ross Kirgiss answers viewer questions in Ross to the Rescue. ]]> http://kstp.com/news/stories/s5533.shtml?cat=17 kstp.com Mon, 17 Jan 2005 15:13:37 GMT Some viewers wonder why some restaurants add an automatic 20 percent to the bill if you pay with a credit card. Consumer Investigator Ross Kirgiss answers this and other viewers' questions in Ross to the Rescue. ]]> http://kstp.com/news/stories/s5469.shtml?cat=17 kstp.com Mon, 10 Jan 2005 15:20:00 GMT Imagine paying your respects at a relative's grave, only to discover a post planted on top of it. That's what happened to one Minnesota woman. She contacted Consumer Investigator Ross Kirgiss to get answers. ]]> http://kstp.com/news/stories/s5372.shtml?cat=17 kstp.com Mon, 10 Jan 2005 15:02:22 GMT Some warnings about lead on Christmas items have some viewers worried. Consumer Investigator Ross Kirgiss answers viewer questions including a popular question about winning a foreign lottery in Ross to the Rescue. . ]]> http://kstp.com/news/stories/s5129.shtml?cat=17 kstp.com Mon, 27 Dec 2004 15:23:20 GMT You may watch the checkout person scan your items at the store, but whose watching the scanner? No one really. Consumer Investigator Ross Kirgiss scans the scanners to see if they are indeed accurate and if you're getting the same price at the counter as it's marked on the shelf.]]> http://kstp.com/news/stories/s5062.shtml?cat=17 kstp.com Mon, 20 Dec 2004 21:45:59 GMT Email keeps us in contact, but it can also hatch some crazy rumors that take on a life of their own. We answer viewer questions including a rumor about Starbucks. Consumer Investigator Ross Kirgiss explains in Ross to the Rescue. ]]> http://kstp.com/news/stories/s4988.shtml?cat=17 kstp.com Mon, 20 Dec 2004 17:09:00 GMT http://kstp.com/news/stories/s4846.shtml?cat=17 kstp.com Wed, 15 Dec 2004 15:46:42 GMT Winter snow is not only beautiful, it can help beautify parts of the Twin Cities which maybe aren't as well cared for as they should be. Consumer Investigator Ross Kirgiss explains in Ross to the Rescue. ]]> http://kstp.com/news/stories/s4799.shtml?cat=17 kstp.com Wed, 15 Dec 2004 15:44:27 GMT There is big business with gift cards but sometimes they come with a costly catch. That's prompted the consumer's union to call on Congress to pass the Fair Gift Card Act. The act would limit fees and unreasonable expiration dates. We wanted to find out which gift cards are a good deal and which ones to avoid. Consumer Investigator Ross Kirgiss found some answers. ]]> http://kstp.com/news/stories/s4834.shtml?cat=17 kstp.com Fri, 10 Dec 2004 14:00:29 GMT http://kstp.com/news/stories/s4844.shtml?cat=17 kstp.com Wed, 15 Dec 2004 15:45:54 GMT Last fall, the issue of mold in some air chamber mattresses drew national attention. Tonight, we've learned a Minnesota man has filed a lawsuit claiming that a Minnesota manufacturer failed to tell customers about mold. And he intends to ask a judge to certify his case as a class action suit. Ross Kirgiss brings you the latest. ]]> http://kstp.com/news/stories/s4798.shtml?cat=17 kstp.com Thu, 9 Dec 2004 15:09:00 GMT 5 Eyewitness News showed you how to save money each month by shopping for a better rate on your garbage collection. But now, some customers say at least one trash company is not playing fair. Consumer Investigator Ross Kirgiss uncovered the best bargains on trash and now has some tough questions for one company. ]]> http://kstp.com/news/stories/s4645.shtml?cat=17 kstp.com Thu, 2 Dec 2004 15:25:53 GMT http://kstp.com/news/stories/s4478.shtml?cat=17 kstp.com Mon, 29 Nov 2004 15:05:57 GMT http://kstp.com/news/stories/s4474.shtml?cat=17 kstp.com Mon, 6 Dec 2004 15:11:51 GMT http://kstp.com/news/stories/s4340.shtml?cat=17 kstp.com Tue, 23 Nov 2004 15:16:46 GMT This story is not for people with weak stomachs, but it could keep some from losing a limb. Earlier this year, the F-D-A approved using maggots to clean wounds. As Consumer Investigator Ross Kirgiss shows us, if you can stand it, maggot therapy could be a life saver. ]]> http://kstp.com/news/stories/s4243.shtml?cat=17 kstp.com Fri, 19 Nov 2004 22:56:12 GMT We're lall looking for ways to stretch a dollar during the holiday shopping season. We've found a way you can do that. Consumer Investigator Ross Kirgiss uncovers where you'll get the best prices on this year's hottest toys. ]]> http://kstp.com/news/stories/s4245.shtml?cat=17 kstp.com Fri, 19 Nov 2004 15:58:45 GMT Every vehicle has blind spots. It's why we're trained to check the mirrors, and turn and look before changing lanes. But one blind spot leaves children in particular vulnerable to injury, or even death. ]]> http://kstp.com/news/stories/s3169.shtml?cat=17 kstp.com Fri, 12 Nov 2004 19:08:18 GMT http://kstp.com/news/stories/s3913.shtml?cat=17 kstp.com Mon, 8 Nov 2004 19:18:27 GMT A-T-V riding is hugely popular in Minnesota. But there's a growing hostility between A-T-V riders and environmentalists. We found that hostility is driving Minnesota's A-T-V owners and their money across the border. ]]> http://kstp.com/news/stories/s3885.shtml?cat=17 kstp.com Mon, 8 Nov 2004 19:32:08 GMT One of the things we learned doing our "Street Speeders" segment is that Twin Cities residents really dislike motorists speeding through their neighborhood. That leads to some interesting behavior, as Consumer Investigator Ross Kirgiss found in this week's Ross to the Rescue ]]> http://kstp.com/news/stories/s3698.shtml?cat=17 kstp.com Mon, 8 Nov 2004 19:31:07 GMT After a day of designing clothes for her internet business,Yvette Hayes can do something at home she couldn't do before: a facial peel. Now sold over the counter... at home chemical peel kits claim they give you results similar to expensive peels offered only by dermatologists. ]]> http://kstp.com/news/stories/s3695.shtml?cat=17 kstp.com Mon, 1 Nov 2004 15:12:28 GMT http://kstp.com/news/stories/s3462.shtml?cat=17 kstp.com Mon, 25 Oct 2004 15:17:41 GMT Today's diagnosis is earlier than we usually see the flu here in Minnesota. But the health department warns that doesn't mean this will be a bad year for the flu. Despite that, Minnesotans lined up by the hundreds for a chance at a flu shot. ]]> http://kstp.com/news/stories/s3445.shtml?cat=17 kstp.com Tue, 19 Oct 2004 15:06:53 GMT http://kstp.com/news/stories/s3351.shtml?cat=17 kstp.com Wed, 27 Oct 2004 15:25:35 GMT There's no denying light rail is a popular addition to the Twin Cities transit system. Just look at the number of Twins Fans who use it on game days. But for all its added convenience, is there added risk for riders? Consumer Investigator Ross Kirgiss dug into police records to find out whether some stops are more dangerous than others. ]]> http://kstp.com/news/stories/s3253.shtml?cat=17 kstp.com Mon, 11 Oct 2004 19:48:20 GMT Falling leaves and temperatures aren't the only sure signs of Fall in Minnesota. You'll see a lot more accidents involving deer this time of year too. Consumer Investigator Ross Kirgiss checks into one product designed to help prevent that. ]]> http://kstp.com/news/stories/s3167.shtml?cat=17 kstp.com Mon, 18 Oct 2004 18:57:49 GMT It's time for that yearly sugar-fix. Halloween is just around the corner. And while there are few things cuter than a child dressed up as a ghost or goblin, there are a few things more dangerous. Consumer Investigator Ross Kirgiss shows us how kids could be at risk Halloween night. ]]> http://kstp.com/news/stories/s3166.shtml?cat=17 kstp.com Wed, 20 Oct 2004 21:53:29 GMT http://kstp.com/news/stories/s2936.shtml?cat=17 kstp.com Mon, 18 Oct 2004 15:32:18 GMT It's warmer today, but still not too early to plan for fuel costs for this winter. Consumer Investigator Ross Kirgiss lays out the numbers. ]]> http://kstp.com/news/stories/s3173.shtml?cat=17 kstp.com Mon, 11 Oct 2004 19:10:53 GMT http://kstp.com/news/stories/s3133.shtml?cat=17 kstp.com Mon, 11 Oct 2004 15:25:53 GMT Consumer Investigator Ross Kirgiss shows us how being a lifetime Twins fan can put money in your pocket. ]]> http://kstp.com/news/stories/s3165.shtml?cat=17 kstp.com Thu, 7 Oct 2004 17:53:44 GMT