abc
QUICK LINKS:

Shorter Call Times to Sign Up for MnSure Following Rocky Rollout

Updated: 02/26/2014 6:09 PM
Created: 02/26/2014 5:28 PM KSTP.com
By: Leslie Dyste

After a rocky rollout of the state's health exchange, fixing software glitches and hiring more staffers helped boost the number of people signing up for coverage through MNsure.

The health insurance exchange says enrollment has jumped 54 percent since Dec. 31. More than 128,000 Minnesotans have now successfully signed up for coverage.

Call wait times are now down from an average of 60 minutes to just three minutes.

Fifty more call center workers started at MNsure Wednesday, bringing the total to nearly 170.


Minneapolis/St. Paul

Few Clouds
68°
72° | 50°
  • Feels like: 68° F
  • Wind: W 9mph
  • Humidity: 55%
  • Tue Mostly sunny
    74° | 56°
  • Wed Showers
    70° | 56°
  • Thu Mix of sun and clouds
    77° | 58°
  • Fri Times of sun and clouds
    80° | 60°

Video

KSTP NEWS