Done Shopping? Retailers Hope Not

Updated: 12/26/2013 4:48 PM
Created: 12/26/2013 12:26 PM
By: Naomi Pescovitz

After a-one day break for the holiday, stores are once again trying to entice shoppers.

Some stores opened at 5 a.m. Thursday.

Last year, the day after Christmas was the busiest day of the year for Mall of America. Management there is predicting the same pattern this year.

According to a survey by RetailMeNot, 79 percent of consumers plan to shop the end-of-year sales after the holidays are over. About 89 percent of us got gift cards and 42 percent of consumers return something they received.

Retailers who have been disappointed by this year's holiday spending are trying to make up for it by offering deals as low as 75 percent off.

Last week, in-store retail sales were down 3.1 percent since last year. Foot traffic was down 21 percent. UPS is expecting 15 percent more returns.

Return policies vary. A recent study ranked return policies and Costco, Nordstrom and Walmart were the most lenient. Sears and Best Buy ranked among the most restrictive.

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