Metro Transit Now Offers Safety Feature on App

December 25, 2017 10:55 AM

Metro Transit customers hopping on buses and light rail trains throughout the metro area can now use a new safety feature on a cell phone application.

The "Text for Safety" feature is available on the Metro Transit app. It's free, but standard messaging rates apply to text messages as determined by the user's mobile plan.


The idea is to give Metro Transit customers a new, discreet way to report suspicious behavior through text messages. and give people another option for help if they do not feel safe making a phone call.

RELATED: Public Safety Department Unveils Text-to-911 Emergency Technology

It is expected to be especially useful in harassment situations.

"Our riders expect, and more importantly deserve, to feel safe whenever they ride with us," Metro Transit General Manager Brian Lamb said. "Providing another option to report suspicious, or unwanted, behavior enhances that feeling, and sends a message to our customers that we are there for them when they need us the most."

Ali Mohad said he uses public transit regularly and likes the idea of the "Text for Safety" feature even though he has not yet used it.

"I think I will probably use it in the future, if needed, because there are a lot of situations where you do not feel the need to call 911, yet you are faced with people, like inebriated people, who are hard to handle on public transit at times," Mohad said.

Metro Transit still wants people to dial 911 when they are faced with an emergency.


Jay Kolls

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