abc
QUICK LINKS:

MNsure Ramps Up Call Center Staff for Upcoming Deadline

Updated: 01/21/2014 5:30 PM
Created: 01/21/2014 4:37 PM KSTP.com
By: Cassie Hart

MNsure is adding a dozen workers to help address an expected jump in call volume.

The state-run health exchange says it will began training the employees this week.

As of 4 p.m. Tuesday, the call center received 1,682 calls. The average wait time is just under 18 minutes, according to Jenni Bowring-McDonough of MNsure.

The deadline to get health insurance through MNsure is March 31; otherwise you'll have to pay a penalty.

MNsure is expecting a flood of calls in March.


Minneapolis/St. Paul

Overcast
30°
33° | 30°
  • Feels like: 23° F
  • Wind: SSE 7mph
  • Humidity: 85%
  • Sun Cloudy
    35° | 32°
  • Mon Mix of rain and snow
    36° | 30°
  • Tue Chance of a few snow showers
    33° | 22°
  • Wed Chance of a few snow showers
    28° | 18°

Video

KSTP NEWS