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Concierge Service Makes MOA Shoppers Feel Like VIPs this Holiday Season

Updated: 12/23/2013 7:14 PM
Created: 12/23/2013 4:37 PM KSTP.com
By: Ellen Galles

By the time the holidays are over, the bellhops at Radisson Blu Hotel at Mall of America may have delivered just as many gifts as Santa Claus.

It's one of the ways the hotel pampers its guests. The concierge will pick up your packages while you're shopping and deliver them to your room.

"You can shop until you drop and you don't have to go back and forth with a handful of bags," says bellhop Ryan Miles.

The service is free for hotel guests. Shoppers say it's priceless.

"I don't have to go to the car cause it's freezing out," said Lance Hoffman, a hotel guest who utilized the service.

The hotel opened last spring, in that time bellhops have made 540 package pick ups, most of them have been during this holiday season.

"I just wish I had a reindeer. It would make my job easier," laughs Miles.


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